At Sedona Vedic Astrologer, we are committed to providing the best possible experience for our clients. We offer services including Vedic Astrology readings, Vedic Palm readings, Vastu consultations, and products. Please review the following terms regarding refunds and returns.

1. Services Refund Policy

• Vedic Astrology Readings, Vedic Palm Readings, and Vastu Consultations:
  All of our readings and consultations are personalized and tailored specifically to each client. Due to the nature of these services, all sales are final, and no refunds will be issued once a service is rendered.
  • Missed Appointments: If you need to reschedule, please provide at least 24 hours’ notice to avoid forfeiting your payment. Rescheduling is permitted once per booking without penalty if proper notice is given.
  • Late Cancellations: Appointments canceled with less than 24 hours’ notice will not be eligible for a refund, and full payment will be required.
  • No-Shows: Failure to attend a scheduled session without prior notice will result in the full charge for the session.

2. Product Return and Refund Policy

• Physical Products (e.g., gemstones, crystals, spiritual tools):
  We accept returns on physical products purchased through our website or in person within 14 days of delivery, provided the items are in their original, unused condition. To initiate a return, please email us at [Your Email Address] with your order details, and we will provide return instructions.
  • Return Shipping: Customers are responsible for return shipping costs unless the product arrives damaged or defective.
  • Damaged or Defective Items: If your item arrives damaged or defective, please notify us within 48 hours of receiving the product, and we will replace the item or issue a refund.
  • Non-Returnable Items: Certain items, including custom-made products, digital downloads, and gift cards, are not eligible for returns or refunds.

3. Digital Products and Courses

• Digital Products (e.g., eBooks, recorded meditations, webinars):
  Digital products are non-refundable due to the nature of instant access. Please review the product description carefully before making a purchase.
  • Courses: For any courses offered, refunds are only available within the first 7 days of the course start date, provided that no more than 20% of the course has been accessed.

4. Processing Refunds

• Approved refunds will be processed back to the original payment method within 7-10 business days after we receive the returned product or approve the refund.
• Please note that any refund may be subject to a small administrative fee to cover processing costs, depending on the payment platform used (e.g., PayPal, Stripe).

5. Exceptions and Special Circumstances

• We understand that emergencies or unexpected situations can occur. If you believe you are entitled to a refund or reschedule beyond the scope of this policy, please contact us at [Your Email Address] to discuss your situation, and we will assess it on a case-by-case basis.

6. Changes to This Policy

We reserve the right to modify this Refunds and Return Policy at any time. The most current version will always be available on our website. By continuing to use our services or purchase products, you agree to the revised terms.

Contact Information

For any questions regarding this Refunds and Return Policy or to initiate a return or refund request, please contact us at:

• Email: [email protected]
• Phone: 505-230-8689